Privacy Policy

Applicability of Privacy Policy

This Privacy Policy applies to your Personal Data when you use:

• Simply Scale website
  
• Simply Scale Service

It also applies to other interactions (e.g. customer support inquiries, webinars, user conferences, feedback sharing, etc.) you may have with Simply Scale.
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The scope of the data processing will differ for the services and websites mentioned above, but this document covers the most comprehensive examples.
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If you do not agree with the terms, you should not access or use the Services, websites, or any other aspect of Simply Scale business.
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This Privacy Policy does not apply to any third party applications or software that integrate with the Services through plugins, scripts or external tools. The organization (e.g., your employer or another entity) that entered into the Service Agreement (“Customer”) controls their instance of the Services (their “Instance”) and any associated Customer Data.

If you have any questions about specific Instance settings and privacy practices, please contact the Administrator of the Customer whose Instance you use. If you have a registered Services user, you can check the "People" view in your Account for contact information of your Instance Administrator(s).

If you have received an invitation to join Instance but have not yet created an user account, you should request assistance from the Customer that sent the invitation.

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Information we receive and collect

Simply Scale may collect and receive Customer Data (including Personal Data) and other information and data:

Information you provide to us:

Account and Profile Information: We collect information about you and your company as you register an Instance, create or modify your user account, make purchases, as well as use, access, or interact with the Services and websites (including but not limited to when you upload, download, collaborate on, or share Content).

Information we collect includes:

• Contact information such as full name, email address, mailing address, and phone number
• Billing information such as billing address (note: credit card information is processed by a third party - our Payment Processor)
• Profile information such as your login, profile picture, and job title
• Preferences information such as notification and preferences

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You may provide this information directly when you enter it in Services.
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In some cases, another user (such as a system Administrator) may create a user account on your behalf and may provide your information, including Personal Data (most commonly when your company requests that you use our Services). We collect Information under the direction of our customers, and usually have no direct relationship with the individuals (Data Subjects) whose personal data we process. If you are providing information (including Personal Data) about someone else, you must have the authority to act for them and to consent to the collection and use of their Personal Data as described in this Privacy Policy.

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Content

We collect and store Content that you create, input, submit, post, upload, transmit, store or display in the process of using our Service or website. Such Content includes any Personal Data that you choose to include.

Other submissions

We collect other data that you submit to our Website, or as you participate in any interactive features of our Service, participate in surveys, contests, promotions, activities or events, apply for a job, request customer support, communicate with us via third party social media sites, share feedback or otherwise communicate with us. For example, information regarding a problem you are experiencing with a Simply Scale product could be submitted to our Support Services or posted in our public forums.