Sarah left. Now 3 things broke.

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Sarah was your best admin.

She gave 2 weeks notice, you deactivated her account Friday at 5pm, and by Monday morning ZoomInfo stopped syncing.

That's not a coincidence.

This week I saw the exact same pattern at 2 different clients.

Integrations, Flows, and email alerts were all running under a single admin's named user login. The second that account goes inactive, it all silently dies.

Most teams think the risk of an admin leaving is "who's going to update the fields."

It's not.

The real risk is what's running under their credentials right now that nobody's documented.

3 things that break the moment you deactivate that user:

1. Integrations: ZoomInfo, HubSpot, LinkedIn Sales Navigator... anything authenticated with their OAuth token stops pulling data.
2. Automations: Anything set to run as the last modifying user fails silently. No error email. Just... nothing.
3. Outbound email alerts: If they're the "From" address on workflow emails, your prospects stop getting them.
   

Now here's the kicker.

You probably won't notice for weeks.

Pipeline numbers drift. Leads don't route. Reps stop getting notifications. By the time someone says "hey, is ZoomInfo working?" you've lost a quarter of pipeline data.

The fix costs $0.

Before anyone leaves:

1. Audit every integration in Setup, Connected Apps. Note which user authenticated each one.
2. Reassign Flow run-as users to an Integration User license, not a person.
3. Swap named admins out of workflow email alert "From" addresses.

Do it this week.

Not when someone gives notice. That's already too late.

2 ways I can help you this week:

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